Company Policies

Personal Information

When you make a purchase from us, you state personal information such as your name, address, e-mail address and telephone number. This is information we need in order to be able to deliver the order to you, but also in the case of any claims or future orders. E-mail addresses may be used to send out our newsletter. Subscription to our newsletter can be cancelled simply.

We do not distribute personal information to a third party.

Returns and Claims

In the event of an issue with your payment, please get in touch with us. Refunds may only be given at the discretion of the management. Once your Badge order is under production, we renounce the right of withdrawal because the Badges are produced individually for the customer. If for some reason a product needs to be returned, we request that you contact us first for further information.

If a payment has been made in error, please contact us on 01243 378147, refunds are at managers discretion.